How well do you stand up to blowtorch-on-the-belly questioning in the workplace - from clients, prospects, officials, colleagues and journalists? Are you better at answering questions than the British Government’s hard-working but often befuddled Health Secretary,...

Feel free to dispute this, but I reckon in 2020 we humans have just been through the toughest 365 days' worth of challenges of any year so far this millennium. This is associated with the fact that we’ve also just been through the toughest COMMUNICATION CHALLENGES of...

As you read this, the chances are you’re not quite having the end-of-2020 seasonal break that you were expecting this time a year ago, 6 months ago or even 6 days ago. You may even feel as surprised and bewildered as an Australian koala stuck up a Christmas Tree....

Excitement around the invention of anti-Coronavirus vaccines has brought a wave of optimism that some kind of new “normal” for business - and life beyond it - is now in sight. If all goes well, the vaccines over the next year will underpin an upsurge in business...