Be Spot-On When In The Spotlight

BE SPOT-ON WHEN IN THE SPOTLIGHT   Not everyone gets to go on stage to accept an Academy Award…   But there are times in the business world and in life when you can expect to be in the spotlight for a big moment of some sort – and when you are expected to have...

Lessons From Theresa May – The Good One & The Naughty One

The relatively new British Prime Minister, Theresa May, often projects a number of good qualities.   This frequently involves admirable straight-talking, as demonstrated in her best-remembered prime ministerial line so far: “Brexit means Brexit.”   (Translation for...

Can You Pass The Amazing Obama Powerpoint Slide Test?

THE OBAMA POWER POINT SLIDE TEST It may go down as one of the most comprehensively brilliant communication demonstrations of 2017 – even though the year has hardly started.   Have a listen to at least a bit of the masterly Barrack Obama Presidential Farewell Speech in...

Great Answers For The North Pole And Beyond

Ho Ho Ho. Here’s your amazing all-in-one…  * Seasonal goodwill MESSAGE   * Seasonal goodwill COMPETITION with your amazing seasonal goodwill PRIZE   * And your amazing seasonal goodwill SPECIAL OFFER to enable you and your team to give greater answers to tough...

Avoid Car Crash Silences At The Wrong Time

When politicians are freshly elected they can normally rely on a so-called honeymoon period where they revel in the voters’ adulation and goodwill for a while before things get really tough. But whether you’re a honeymooning member of parliament, a businessperson in...

Your Chance To Give Better Answers Than Donald And Hillary

Amidst the security scares, excitement and madness of the American election campaign there’s much we can learn from Donald Trump and Hillary Clinton on elevating our own communication skills.   Alas it’s mainly about how NOT to do it – though both deserve some credit...

Understand Those Around You Like “The Goat Man”

LEARNING AUDIENCE CONNECTION SKILLS FROM THE GREAT GOAT EXPERIMENT   My favourite news story over the past week has been about the man who won an award for living as a goat.   Thomas Thwaites took what he called “a holiday from being human” and went on all fours...

Beware Damagingly Short Answers

SHORT ANSWERS AREN’T ALWAYS GREAT ANSWERS   At the right time and in the right situation, there’s virtue in brevity.   But beware: answering tough questions too briefly can sometimes be dangerous.   One of the most alarming examples of damagingly excessive brevity...

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