Make Your Point In The Time You Can Make Toast
It’s been estimated that the number of emails sent each day around the world amounts to 205-billion! If you’re anything like me, it probably sometimes feels as though you’re receiving most of them! Add that to the 87-bIllion texts sent every day… Then consider...
Plan, Prepare And Practice For Those Tough Crisis Questions
The horrendous towering inferno in London, the callous bombing of the Manchester pop concert and those unspeakably sinister terrorist assaults around London Bridge and Westminster Bridge have thrown up an endless series of tough questions for those in authority in...
Lessons From Prime Ministerial Failure
The British election has provided a treasure chest of learning points that we can use to help us become better communicators. This is mainly by doing the opposite of what the Prime Minister, Theresa May, has been doing over the past few weeks of campaigning. ...
Doing What James Bond Would Do
Can you imagine James Bond receiving a call from his boss, M, and reacting like this? M: “Bond, there’s a massive crisis. Your country needs you. The world needs you. Are you ready to leap into action?” Bond: “Nah. I know it’s a crisis threatening our very...
Tap Into The Power Of Stories
Tap Into The Power Of Stories Stories have the ability to captivate audiences. As children, fairy tales scare us and delight us. Whether its wicked witches casting evil spells or big bad wolves disguising themselves as grandmas, they grab and hold our attention. ...
Be Inspired By The Flying Ostrich
Be Inspired By The Flying Ostrich With the early election campaign underway in Britain and the French presidential contest moving into its climactic second round, you might expect to spot flying pigs as political candidates parade their promises. But on...
Learning From The United Airlines Fiasco – Special Edition For Those Who Run Business Leaders Groups
Welcome to this special issue for those who run business leaders’ groups – at a time when the boss of the world’s most ridiculed company, United Airlines, has done you a big favour. This issue will: + Help you capitalise on the latest United Airlines bungle to...
Can You Pass The Seemingly Impossible Question Test?
One of the favourite techniques journalists use to put interviewees under pressure is to ask a seemingly impossible question. Often they do this is by deploying the words “Can you guarantee…?” in the question. These appear in questions such as “Can you guarantee...
The Lucky And Tragically Unlucky In The London Terror Strike
THE LUCKY AND TRAGICALLY UNLUCKY IN THE LONDON TERROR STRIKE Amidst the confusion, chaos and courage triggered by the terrorist attack in Central London last week, some were far more fortunate than others. I was as fortunate as anyone could be. Having been in...
Be Spot-On When In The Spotlight
BE SPOT-ON WHEN IN THE SPOTLIGHT Not everyone gets to go on stage to accept an Academy Award… But there are times in the business world and in life when you can expect to be in the spotlight for a big moment of some sort – and when you are expected to have...