Corona Virus provides a big test for every business. It’s more than just a test about what your business chooses to do - and what not do - in the face of this rampant and deadly global pandemic. And it’s more than deciding how to react to government directives on...

One impact of the Corona Crisis is that people running organisations suddenly have a lot more to do.   In particular, there’s suddenly sooooooooooo many Corona-related things about which you need to communicate.   You don’t have to have a product with an unfortunate...

Wherever you are on the planet, we’re living in particularly challenging times - AND in particularly challenging communication times.   There are ever-new ways that things can go seriously wrong at a global level which require delicate communication in scary...

The fact that you’re reading this could well suggest that you’re a warm, understanding, lovable human who is interested in good communication.   But what about everyone who works in your team?   Do they all display enough EMPATHY when seeking to communicate?   Empathy...

There’s an enlightening exercise for the human brain which provides an important lesson about choosing your words carefully. The exercise works by identifying something that you’re not meant to think about. It may involve refusing to think about a big pink elephant....