DEALING WITH FASTER TOUGH QUESTIONS

The world of business is changing faster than ever before, which means…   …tough new questions can be thrown at you and your team - and members of business leaders’ groups that you run or belong to - more quickly and more often than ever before.   The answers given by...

Overcoming Fear Of Speaking To Audiences – And The Media

This issue contains the amazing daredevil story - with video back-up - of a swashbuckling bearded Australian self-deluded superhero in action. But first… There’s one thing many people fear more than public speaking. And there’s one thing many people fear more than...

Apologise (If You Should) And Then Move On

Humans sometimes get things wrong, but…   … when we do, the really important thing is what we do about it afterwards.   If what you’ve done wrong warrants an apology, how it’s phrased and what you do immediately afterwards is vital to your reputation.   One of the...

Facing That Dreaded Resignation Question

Hopefully you won’t be asked to resign today.   But what if you are?   What would you say if asked the dreaded resignation question now?   You don’t have to be an embattled leader of the crisis-hit charity Oxfam to be on the end of it. (More on this later.)     You...

Plan and Prepare For Your 2018 Communications Success

Planning and preparation can play a vital part in ensuring your communications success – and the news around the British New Year’s Honours Awards has helped underline this point.   There’s been general delight over popular decisions such as the knighthood for the...

Festive Message: “Christmas Means Christmas”

The magic of Christmas has struck.   It’s given us one of the greatest ever festive images!   And it’s arrived just in time for the Michael Dodd Communications annual Christmas goodwill message to you.   The image comes courtesy of three of the highest profile...

How To Be Smarter Than These Stumblebum Politicians

Wherever your toughest questions come from, it’s always desirable to be well-trained, well-planned and well-practised for them in advance.   This applies to tough questions from clients, would-be customers, inspectors, lawyers, the media, job selection panels and...

Avoid The Crocodile Jaws In Your Answers

One of the secrets to giving great answers to tough questions is to make sure you convey an important powerful message along the way.   But it’s vital that your important powerful message is on the same topic as the question you’ve been asked.   If it’s not, you can...

AVOID LOOKING DODGY DURING A SEX SCANDAL

The exploding series of sexual harassment scandals in British politics is raising endless tough questions for elected representatives:   “Did you touch the knee of X?”   “Did you grope Y?”   “Did you hug Z a bit too vigorously?”   These are becoming routine questions...

WORDS ARE BULLETS; SELECT WITH CARE

Whenever you’re seeking to make an important point, the words you choose play a crucial part in determining your success or failure.   A one-time Australian politician once memorably underlined this point.   I don’t often quote the wisdom of elected representatives...

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