Once Upon A Time - in the middle of a Coronavirus Crisis - there was a girl called Goldilocks.   Her school was closed because of the virus and she had no parents to tell her what to do.   And Goldilocks was too scared to ask the 3 bears for guidance after what...

Corona Virus provides a big test for every business. It’s more than just a test about what your business chooses to do - and what not do - in the face of this rampant and deadly global pandemic. And it’s more than deciding how to react to government directives on...

One impact of the Corona Crisis is that people running organisations suddenly have a lot more to do.   In particular, there’s suddenly sooooooooooo many Corona-related things about which you need to communicate.   You don’t have to have a product with an unfortunate...

Wherever you are on the planet, we’re living in particularly challenging times - AND in particularly challenging communication times.   There are ever-new ways that things can go seriously wrong at a global level which require delicate communication in scary...

The fact that you’re reading this could well suggest that you’re a warm, understanding, lovable human who is interested in good communication.   But what about everyone who works in your team?   Do they all display enough EMPATHY when seeking to communicate?   Empathy...