Much can be learned about improving communication skills by watching the crazy English local council Zoom meeting that’s just gone viral. Video footage of the meeting featuring England’s suddenly infamous Handforth Parish Council in Cheshire has resulted in more than...

Back in the olden days - before the arrival of Covid-19 - people would sometimes flock to business meetings where they’d be asked to introduce themselves in 60 seconds. Some struggled, others shone. Being able to convey effectively and memorably what you do - in the...

How well do you stand up to blowtorch-on-the-belly questioning in the workplace - from clients, prospects, officials, colleagues and journalists? Are you better at answering questions than the British Government’s hard-working but often befuddled Health Secretary,...

Feel free to dispute this, but I reckon in 2020 we humans have just been through the toughest 365 days' worth of challenges of any year so far this millennium. This is associated with the fact that we’ve also just been through the toughest COMMUNICATION CHALLENGES of...

As you read this, the chances are you’re not quite having the end-of-2020 seasonal break that you were expecting this time a year ago, 6 months ago or even 6 days ago. You may even feel as surprised and bewildered as an Australian koala stuck up a Christmas Tree....